SALARY: R11000 Per Month
JOB REFERENCE: ES412136
Duration: Permanent
Job Profile
We are recruiting for a receptionist. The Receptionist role is pivotal to the success of the business.
He/she will have responsibility for providing a consistently high standard of customer care to multiple internal and external clients at any one time. He/she will work as part of the team to provide the full range of operational and customer services on a day to day basis.
A high standard of presentation and effective, articulate communication is essential as Receptionists are responsible for providing first-line customer care on a daily basis, representing multiple clients within a managed offices environment.
He/she will be a part of a team who are responsible for ensuring the overall reception and customer service operation runs smoothly and efficiently through involvement in: facilities care, security, health & safety, IT & telecommunications, housekeeping, meeting and training room and some administration.
The ability to work closely with the team, develop and maintain relationships with clients, staff and suppliers is paramount. Therefore the ability to communicate effectively at all levels is essential.
Responsibilities:
- Providing a high standard of Customer Care and satisfaction
- Meeting and greeting, answering telephones and dealing with email correspondance
- Preparing meetings rooms for clients
- Documentation preparation, mail handling, courier and meeting room bookings.
- Being the first point of contact at the Reception desk
Experience
- Previous experience working on a busy reception desk / reception area
- Ideal role for someone who has worked in Hospitality
- Previous Operations administration experience is desirable but not essential
- 1 years + experience of working within a client facing service industry
- Previous experience of working as part of a team
- Previous experience of working within a service centre office
Candidates
- Have a fantastic telephone manner and welcoming personality
- A strong communicator with a “can do” attitude
How to apply:
Please send detailed CV to: vacancies@ecstaffing.co.za
Please include the job reference within the subject line.