A Major Local Airline requires the services of Ticket Sales Agents with great customer service that will assist with ticket sales & booking and also report to the manager and be based at East London & Port Elizabeth Airports.

Email Applications to: recruitment@ecstaffing.co.za

RESPONSIBILITIES:

Assist passengers with ticket sales, bookings and flight changes including explaining the rules terms and conditions, regulations and procedures as required.

Manage flight delays and or cancellations

Handle and safeguard of confidential information

PERSONAL ATTRIBUTES

Punctual

Excellent understanding of delivering great customer service

High degree of patience and assertiveness

Conflict resolutions skills

Trustworthy, professional with confidential information

The ability to work well under pressure

Practice good time management and willingness to work longer than normal hours

Remain focused in order to handle objections

Customer focused and service orientated.

REQUIREMENTS

Grade 12

Airport experience and ticket sales within an aviation concern

Excellent written and verbal command of the English language including proper phone etiquette

Good knowledge and understanding of a computer and Microsoft Office (Word, Excel and Outlook)

No criminal or credit record

Able and willing to work on weekends, public holidays and flexible hours as required

Own transport would be an advantage

APPLICATION GUIDELINE:

TO APPLY, PLEASE Email CV to: recruitment@ecstaffing.co.za

Should no feedback be provided within four (4) weeks from the application date, please consider your application unsuccessful.

JOB REFERENCE: ES452536